Showing posts with label Advertising. Show all posts
Showing posts with label Advertising. Show all posts

Tuesday, November 20, 2012

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Article
“Amazon and Google are undermining mobile pricing, and that may hurt everyone” by Jon Fingas

Jon Fingas argues that the pricing war initiated by Google and Amazon, as regards to determining the low price at which tablets are sold,  “don’t bear their full costs”. The fact that two of the biggest players have decided to start selling tablets with no profit margin, might be a good thing in short term perspective however, it might prove detrimental for the industry in the long term, as it may derail the industry's’ focus away from providing quality devices and steer it to  selling cheap,  minimum capabilities ones.

It is generally accepted that competitive markets fail for four basic reasons; market power, incomplete information, externalities and public goods.

Inefficiency arises when a producer or a supplier of a factor input has market power and both
Google and Amazon undoubtedly have power. Currently, they are the two biggest market players after Apple, and Amazon is the biggest online retail and content provider. Both have decided on the output quantities of devices and at which marginal revenue to sell and have conceded that the marginal revenue is going to be equal to the marginal cost. Therefore they have squeezed their profit margin for these devices near zero, projecting that the high profit margins will come from selling content and services to consumers.
As a result, they succeed in making competitive products appear overpriced to the consumer, even if they are costly to produce.   Secondly, they force other producers to lower their selling price and subsequently their profit margins.  Further,  they  lead  producers in the  forced dilemma of choosing between quantity  and quality when designing and producing new devices.
Google is aiming to both make a profit and broaden the reach of its Android operating system, while Amazon is looking to restore the profit gap when customers buy movies, books and magazines from its store.

Andrew Rassweiler, an IHS senior director, said Google’s tablet is also clearly aimed at Amazon.com, which shook up the tablet market last year by offering its own version at $199. “Google’s Nexus 7 represents less of an attempt to compete with Apple Inc.’s market-leading iPad, and more of a bid to battle with Amazon’s Kindle Fire,” he said in a statement. While the two are “similar in many regards,” he added, the Nexus 7 “has superior specifications to the Kindle Fire, giving it a more attractive feature set that may make it more desirable to consumers.” Amazon and Google don’t care to monopolize the market but they do care to achieve a monopsony. Amazon and Google appear to be simultaneously trying to establish a wholesale monopsony and a retail monopoly in the e-book and content/ advertising sector. At the same time, it is important to note that Google and Amazon are in effect trying to apply a predatory pricing practice into the market of tablets and content. By selling a Nexus or a Kindle at rock bottom prices, they intend to drive competitors out of the market and/or create entry barriers to potential new competitors. What is even more important to realize/acknowledge is their attempt to establish in buyers’ mind the conviction, that well-known products such as the iPad mini are by default overpriced. If competitors, like Asus, Nook.  Samsung or Rim, or potential competitors, cannot sustain equal or lower prices without losing money, they are eventually driven out of business or discouraged from even attempting to  enter it.

In essence, Amazon and Google have chosen to  undergo short-term pain for long-term gain. Therefore, for both to succeed, they must have sufficient strength (financial reserves, guaranteed financial backing or other sources of offsetting revenue) to endure the initial lean period.   In our case,  it is really interesting to follow  Amazon’s steps,  since Google seems to have all the strength required  to endure the initial period . Since   Amazon had some rough quarters regarding revenues and profitability, this strategy may fail if competitors (like Apple or Samsung) are stronger than expected, or are driven out (like RIM, HTC or Acer)  only to be replaced by others. In either case, this will force the Amazon and Google  groups to either prolong or even abandon the price reduction policy. Their strategy may fail,  if  both Amazon and Google prove unable to sustain  the short-term losses, either because they last longer than expected or simply because they did not estimate  the loss accurately. Therefore it makes the whole situation inefficient because at the end of the day there is a short term better off for Amazon and Google, a worse off for other competitors like ASUS and RIM. In  the long Term, it  is  questionable whether Amazon can endure while practicing the predatory pricing and should be interesting to see how this would affect Apple and its ecosystem.  Tablet makers selling a complete range at that break-even level could ultimately whittle down the market to those who either produced a winning formula at the right time (Apple) or have deep enough content stores and bank accounts to willingly give up large parts of their potential hardware profit (Amazon and Google)

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Consumers do not have accurate information about market prices or product quality.

As most consumers are price driven , they tend to ignore the fact,   that it is difficult  for companies who lack the proper profit margins, to access  the funds  required to develop new technologies and provide the market with  innovative products. It is important to stress,  that devices sold by Google and Amazon gain their value from content which  has  to be purchased. So it is quite possible  that people who actually buy a device,  because it  is significantly  cheaper than the competitions’,   find out that either the app ecosystem is not very  safe or well developed or  worse still, that in order to have the proper experience using the inexpensive device, they have to spend more money on  different kinds  of content purchases.

In our case,  market prices do not reflect the activities of either producers or consumers.
Prices are  kept artificially low,  as the producers try to earn market share and gain revenues from content sales. This has an indirect effect on other consumption or production activities that is not reflected directly in market prices. There is an externality, because the price tablets which are sold by Amazon and Google,  do not bear the true cost of producing them or having a reasonable profit margin. The profit margin allows producers to spend funds on Research and Product development so that  they can provide consumers with well designed, well made devices able to improve and optimize the experience of consuming content or services through them. This causes an input inefficiency driving other competitors to push their profit margins lower,  to be able to sell at matching  low prices like Amazon and Google and force on them the dilemma between money, potential market share and quality.

They are basically trying to equate profit margin in the table market segment, with  sin.

Because Google and Amazon are the two biggest players in the market of tablets after Apple, it is possible that the externality will prevail throughout the industry and the price of tablets will be lower than it would be if the cost of production reflected the effluent cost. As a result, competitors who struggle to remain in the market, and which will affect the experience of users will produce too many low quality tablets. There will be output inefficiency.


Criticism

First, it is obvious that in the short term, lower prices for tablets are only beneficial to consumers. By setting the price around $200 for a pretty decent and well made tablet branded by Amazon or Google, consumers become able to access more content and to get a tablet much cheaper. The downturn is that people start to expect or demand products to be sold in such low range prices,  forcing producers to focus in providing cheap products over  quality ones.
Amazon and Google,  by applying predatory pricing practice might get an advantage in the short term,  but  at the same time are opening a Pandora’s box. Selling with no margin or at a  loss, as Amazon did with the first Kindle Fire , might be a good practice if you are a wealthy company but it can easily derail even the strongest plan if unexpected things happen, or markets start to ask for something more advanced or pricy than what producers are able to offer. Furthermore, a situation like that can easily turn against you when buyers expect to be able to buy more products without profit margin and cost. Amazon and Google might lean on content sales where they can still retain margins,  but consumers can as easily  leave them for someone who will come up  with an even more disruptive idea on how content can be sold or distributed. (similar to when Apple almost pushed  out of the content industry,  the mobile providers with the app store).

From the consumers ’ point, there is an important question to be answered: what is the right price for a tablet? Or what is a fair profit margin for producers to sell? In both cases the answer is conceptually Straightforward: the right price or the right profit margin will drive tablets’ price where all negative externalities, like R&D costs, design, market development,  are fully reflected on the tablet’s price. This point is not pegged where Apple sells its own tablets but for sure it is not the point Google and Amazon priced theirs. Finally, in the  long term, producers even the strongest ones,  will face  major  difficulties to keep the pace of innovation and technology development,  when they will struggle to find the necessary money to fund research and development.

Monday, December 15, 2008

Brands have to change the way the get Advertised through Social Media

Social Network Advertising is a Waste of Time…” from left the box.

I was impressed by reading that. The last months the only thing you can read around and about is how impressive is to use Social Networks for Advertising Brands.

The old model of int eruptive advertising will not work well on a platform based on communication.
Not only that it becomes from many examples more and more obvious that we can't use new things inspired by old models and approaches.

But it's not the ad network inside Facebook that is at fault but how it is being used... Randall Stross takes his own look at brands on Facebook in the NY Times. He questions the meager examples offered up by P&G and the somewhat empty experience of becoming a "fan" or "friend" of many brands. The Crest Whitestrips fan page dwindled from 14,000 back down to 10,000 following the wake of a promotion.
Randall wonders if the effort of endless promotions to keep that number up may be prohibitive. Actually, it looks like Whitestrips has a weekly drawing or free product. While not the most inventive promotion, I can actually imagine that being useful to people. He questions the promise of "social advertising" and the latest shiny object from the Facebook ad sales team, "engagement ads." A micro targeting test revealed a single person who perfectly fit that profile. Brands are struggling (when experimentation gets "hard" it feels like a struggle) with how to make use of Facebook and other social networks. Some go the advertising route. Some create fan or group pages without much strategy beyond acquisition of fans or friends. Even Victoria's Secret which has "acquired" some 790K fans on it's Pink Facebook pages, has not demonstrated the ability to do anything with that list yet. Why not create a contest around my brand idea? Because it is not something people care about. This is also one of those cases where the real action was happening on the brand domain contest site.

Facebook was merely an "acquisition window" for contestants. At least Victoria's Secret is delivering content right into their Facebook page.

Wrong Conclusion

Brands can spend a fortune creating "genuinely entertaining commercials." Wrong.

Brands have a third path. They can shift gears from being the entertainment between the real entertainment to being of-use to people. To truly earn their attention and engagement, brands must provide customers something of value via their marketing efforts. An application that helps them save money or be more productive. Content that helps them do something more than just buy more product. An experience with the product. Or an invitation for customers to contribute what is important to them - content, product ideas, feedback, communications, messages make things and approaches better, more interesting.

There is so much more that brands can do to deliver value beyond the next generation of hyped-up advertising. Brands have to use their imagination in order to get the best out of Social Media and not use old tricks to new areas. What is necessary is complete new approach about how brands can use New Media and Social Media in order to get advertised. Social Media isn't the trend you have to use it, you are obligated to use it. Social Media is a brand new world where only new tricks, ways, approaches will make it interesting to people, to audience to final consumers. At the end they are the most important

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